Thursday, September 7, 2017

Earning the Trust of Your Employees

Trust We live in unsettling times in many ways. We are constantly reminded of the need to protect ourselves from identity thieves, credit card scammers, people laying in wait in parking lots to hi-jack vehicles and sociopaths tampering with packaging in the grocery store. We are bombarded with headlines that scream about lies from politicians, fraud by financiers and broken trust in celebrity marriages. Almost everywhere you turn, you are warned not to trust anyone. We are conditioned to withhold trust.

This conditioning impacts every area of life, and the workplace is no exception. In my work with organizations I often discover that there is a common problem for leaders – employees who don’t trust them. The challenge for leaders and managers today is breaking down the barriers of suspicion and self-protection and learn how to earn the trust of their employees.

I came across an article in Forbes Magazine by Glenn Llopis that listed seven characteristics that undermine the confidence employees have in their leaders. I found them thought-provoking and have added some of my thoughts.

Dr. Todd is a licensed psychologist, executive coach, published author, and national conference and seminar speaker. He has been a featured expert on national and local radio talk shows and television news programs.
Tuesday, August 1, 2017

Leadership vs. Management

LeadershipIf an organization of any kind is going to function successfully, it needs both leadership and management. While some people use those terms interchangeably, they are, in fact, distinctly different and valuable functions in order to create an environment of productivity and performance.

Leaders, in the simplest terms, are people that other people follow. Think about someone who inspires you to want to participate in a cause, goal or vision. Who do you know that makes you say, “I want to be part of what he or she is doing?” Leaders cast the vision and move things and people forward.

While great leaders may motivate you to be part of something by stirring your desire to participate, they don’t always possess the organizational skills or attention to detail required to make the vision happen. A successful organization needs someone who can provide structure and efficient processes in order to accomplish the goal. Even lofty ideals need to be upheld by someone supervising workers who operate equipment, pay bills, coordinate supplies, help clients or customers and generally make sure the work is accomplished. Managers build teams and processes to ensure things are done right.

Occasionally you may encounter someone with both leadership and management skills, but it is uncommon to excel at both. In my role as a coach I have worked with people in executive positions who were frustrated and uncomfortable with their jobs and some had received negative feedback from their staff and/or superiors. In time, it can become apparent that the talented manager has been placed in a leader role, or vice versa.

One of your strongest allies in helping you make critical career decisions is being aware of your own personality, interests, skills and natural abilities. Are you a “big picture” person with a desire to share

Tuesday, June 13, 2017

Sincere Encouragement Breeds Success

If you have the responsibility of managing employees, you are well aware that their performance has a huge impact on your job satisfaction and on the success of your business or department. Good leadership and management requires a number of significant skills, but today I want to review one in particular: encouragement.

You may have completed years of college and training, and you may have learned many impressive skills in order to rise to the position you are in today, but sincere encouragement is one of the most powerful tools you can use to motivate people to work hard and develop loyalty.

Dr. Todd is a licensed psychologist, executive coach, published author, and national conference and seminar speaker. He has been a featured expert on national and local radio talk shows and television news programs.
Tuesday, April 18, 2017

Raise the Bar to Elevate Your Life

Raise the BarI ran track in high school for awhile, and I loved high jumping. What excited and scared me most was knowing that I had to raise the bar if I wanted to win.  For that to happen I must have cleared the previous height, but I knew the next level would be more difficult.

During a track meet the bar was set higher than I had cleared before. On my third attempt I gave it everything I had and cleared the bar but injured my ankle, forcing me to drop out of the meet.

Dr. Todd is a licensed psychologist, executive coach, published author, and national conference and seminar speaker. He has been a featured expert on national and local radio talk shows and television news programs.
Thursday, March 23, 2017

Essential Communication Tips for Leaders

Communication TipsOne of the most powerful skills a leader should strive to master is communication. He or she may have brilliant ideas and the vision to solve problems and accomplish daunting missions, but if the ideas and direction can’t be communicated effectively to others, the mission may produce weak results and fall short of the goal. When that occurs, low morale among the ranks usually follows.

I recently came across a list in New Man Magazine of nine principles of communication every leader should adopt. To be the kind of leader that not only gets results, but also earns the respect and loyalty of those you work with, you will want to learn and consistently apply these principles.

Dr. Todd is a licensed psychologist, executive coach, published author, and national conference and seminar speaker. He has been a featured expert on national and local radio talk shows and television news programs.
Tuesday, January 24, 2017

The Passion of Every Great Leader

Great leaders don’t often start out with a plan to make themselves great. In fact, it may surprise you how little great leaders think of themselves at all. Focusing on making an individual person great is a very small goal, but an individual with a willingness to sacrifice for something bigger can ignite passion in others and cause great things to happen.

PassionWe recently celebrated the memory of Rev. Dr. Martin Luther King, Jr., and I was reminded of some of the ways he demonstrated great leadership. Here are five passions that drive some people to greatness and how we see them in action through the leadership of Rev. Dr. King.

Dr. Todd is a licensed psychologist, executive coach, published author, and national conference and seminar speaker. He has been a featured expert on national and local radio talk shows and television news programs.
Thursday, October 8, 2015

Why Do Toxic Employees Keep Their Jobs?

toxic employees

I spend a good deal of my time helping companies and organizations keep people problems from becoming business problems.  Executives, Directors and Managers often ask for my assistance in helping them navigate the challenges associated with toxic employees.  The toxic employee is the man or woman who consistently behaves in ways that offend the people they work with. This may include gossiping, complaining, blaming, foul language, laziness, bullying, dishonesty, sloppiness, etc.  Any ongoing behavior that sets a negative tone in the workplace is toxic, and most of the behaviors listed originate with a negative attitude.

If you have been employed for any length of time, you have probably encountered a toxic employee.  You have also probably thought to yourself, and maybe even out loud to others, how in the world does this person keep their job?

Dr. Todd is a licensed psychologist, executive coach, published author, and national conference and seminar speaker. He has been a featured expert on national and local radio talk shows and television news programs.
Tuesday, July 7, 2015

Is Your Family Business Making these Common Mistakes?

Owning a family business can have some great benefits. For example, you already know the strengths and weaknesses of employees (no surprises), you can cut a lot of red tape to get things done, you can usually count on family to be loyal when things are tough, and you can communicate more openly (even if it falls into a familiar pattern of raised voices.) 

Family Business

But let’s be clear; while there are special benefits, there are also challenges unique to family-owned and operated businesses. In my work I have found that most family business problems are much more about the FAMILY than the BUSINESS and inevitably involve human behavior and relationship issues rather than technical or money issues. Problems are almost always caused by family members making one or more of the top five mistakes common to family businesses. But first, let’s start at the root of the problem…

Dr. Todd is a licensed psychologist, executive coach, published author, and national conference and seminar speaker. He has been a featured expert on national and local radio talk shows and television news programs.